FAQ | Triton Terrace

What leasing options are available?

​We offer flexible lease terms of 3 - 14 months. 

Do you offer co-living?

​No, we do not offer co-living. We do one lease per apartment. 

What are your application requirements?

​Typically we require a household income of 3x the market rent and a full criminal and credit screening, along with verification of past rental history. 

Can I apply online?

​Visit our website to apply online www.tritonterrace.com

Do you accept Section 8 vouchers?

Yes, we do accept Section 8 vouchers. Contact the leasing office for more information.

How much is the security deposit and is any of it refundable?

The deposit is anywhere from $400 - $675 based on approved credit. The refundable portion is $125 for apartments and $140 for townhomes.

Is there an application fee?

​The application fee is $35 per person. Anyone over the age of 18 must apply. 

Are there Qualifications - income, credit history checks, criminal history, rental history, etc.?

​Yes, we require income and credit qualifications as well as a criminal check and previous rental history check. 

When is rent due and how can I pay my rent? What forms of payment are acceptable? Is there a late fee for overdue payments? Is there a grace period?

We accept online payments only - e-check or credit/debit. Rent is due on the 1st, and we offer a grace period of 3 days. The late fee is 10% of your market rent. 

Is renter's insurance required?

​Yes, we require renter's insurance with $100,000 of liability coverage. Personal content coverage is highly recommended.

Do you have items I can rent?

​Yes, we have garages for rent. 

What happens if I need to move out before my lease expires?

​There is a lease settlement agreement which requires a 30 day notice and additional lease settlement fee of 2x the market rent. 

Can the apartment be listed on AirBnB or VRBO? Can the apartment be sublet?

No, the lease does not allow subletting or listing on short-term platforms such as VRBO or Airbnb.

What are the occupancy limits?

​The occupancy limits are 2 people per bedroom plus 1 in the living room. 

Can I request a specific apartment?

​Yes, depending on our availability. 

How long can you hold an apartment and how much is the deposit?

​We hold apartments for two weeks maximum with the deposit ($450 - $650 OAC). 

Do you allow felons?

​We approve or deny applications as a whole. 

Do you have ADA units?

​Yes, we offer ADA apartments dependent on availability. 

Do you offer discounts?

​We offer discounts to students, teachers, military personnel, preferred employers, and police. 

What are hours of the leasing office?

​The leasing office is open Mon 9 AM - 5 PM, Tue-Fri 9 AM - 6 PM, Sat 10 AM - 3 PM, and Sunday, Closed.

What are the hours of the clubhouse?

​Monday 9:00 AM - 5:00 PM, Tuesday - Friday 9:00 AM - 6:00 PM, Saturday 9:00 - 3:00, Sunday Closed

What are the hours for the pool?

​The pool is open daily from 10 AM - 10 PM during the summer months— head on over for a swim.

Can guests use the amenities?

Guests are welcome to use amenities as long as they are accompanied by the resident.

Do you offer valet trash service and/or recycling?

While we do not currently offer valet trash pick-up service, we do have recycling available.

Do you offer faster internet?

Yes, residents can upgrade their internet packages to faster speeds, contact management for more info. 

Do you have free internet/WiFi? (Where is it available? Who is the provider?)

​Yes, we offer free internet services through Mereo. 

Do you have cable? If so who is the provider? Is there a separate charge?

​We have Xfintiy cable included in the rental charges. 

Is storage included? Is additional storage available?

​Apartments include extra storage off the balcony or patio. If you need additional storage, we have garages for rent. 

Are BBQ grills available year round? What kind of grills do you have?

​Yes, there are gas grills available by the pool for our residents to enjoy. 

Does the community have bicycle racks?

Yes, we do provide bike racks in our apartment community.

Is there laundry on-site?

No, but all of our apartment units have washer/dryer hook-ups. Select units have washer/dryers available

Can I have a recreational vehicle parked on the property?

​No, we do not allow recreational vehicles to be parked on the property. 

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

​No smoking in the apartments. 

I need emergency maintenance. Who do I call?

Call the office number, after hours it will be fowarded to our on-call service. 

I have a non-emergency maintenance issue. Who do I contact?

Please contact management via phone or submit a service request online in your resident portal. 

Do you allow pets? What is the pet policy?

​Yes! We are a pet-friendly community, complete with a dog park. We accept cats and dogs, with a 2-pet per apartment limit. There is a 65 lbs. weight limit, and restricted breeds do apply. We require a pet deposit and monthly pet-rent. Please contact us for more information about your furry friend!

What is the parking situation? Is parking assigned? Is there a fee or permit required for parking? Is there a fee or permit required for parking?

​We assign 1 covered parking stall per apartment. All uncovered parking is available to all registered operational vehicles. Garages are also available for rent. 

What do I do if someone parks in my parking spot? What is the policy for guest parking?

​Please contact management if someone is parked in your spot. Guests need to have prior approval from management,

What is the policy for snow removal?

​We provide snow removal, contact management for more details.

Are there building quiet hours?

​Yes, from 10PM to 8 AM.

Are there fees for using the communal spaces?

​Our communal spaces are free for our residents.

Are there restrictions for what can be put on balconies or patios? Grills, for example?

​No charcoal grills allowed on patios. Contact management for more details.

Are you near any transportation routes? Which ones?

We are only 3 minutes away from I - 15 and Bangerter Freeway entrances. 

Is there shopping nearby?

We are near Bangerter Crossing shopping center and Traverse Mountain shops and restaurants.

Are washers and dryers available? Are they in the apartment? What kind?

​Apartments have connections for full-size washers and dryers. Select units come equipped with washer and dryers. If you don't have you own, we do offer rentals.

What kind of kitchen appliances are in the apartment?

​Apartment appliances include refrigerator, electric stove, dishwasher, microwave, and garbage disposal. 

Is there a bathtub or just a shower? Are they together or separate?

​All apartments come standard with a shower bathtub combo. 

What size apartments do you offer?

​Our spacious one-, two-, and three-bedroom floor plans range from 790 to 1,965 square feet — plenty of room for your needs. 

What type of flooring do the apartments have?

​Our apartment homes have plank, carpet and vinyl. 

Do any of your apartments have patios or balconies?

​Yes, apartments have walk-out patios or decks with access to additional storage. 

Do the apartments have air conditioning?

​Yes, beat the heat with our effective AC.